Policies

What is your return policy? Hello DarckyHairandaccessories does not accept returns. All sales are final.   What is your exchange policy?  DarckyHairandaccessories There will be no refunds or exchanges issued for any purchased product unless the product is deemed to be defective by the MERCHANT. If a product is defective, it must be shipped back to the merchant within 30 days of purchase with all tags and wrappings attached before an exchange will be issued. Product(s) must be completely unused and unaltered in order to be reimbursed. Each order is packaged with love & care, but unfortunately things do get tossed around during the shipment process.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.